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Order Tracking Form

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

Our tracking system provides you with up-to-date information on your order’s progress, including:

  • Order Confirmation: Verification that your order has been placed and is being processed.
  • Packaging: When your cannabis is being carefully packaged for secure delivery.
  • Out for Delivery: Your order is on its way! You’ll receive an estimated delivery timeframe.
  • Delivered: Your cannabis has arrived at your doorstep.

Transparency and Communication:

We prioritize open communication and want to keep you informed. Please be aware that:

  • Seasonal Delays: During winter months, occasional weather conditions may cause slight delays in delivery timelines.
  • Exceptional Circumstances: On rare occasions, unforeseen circumstances may also impact delivery times.

Our Commitment to Delivery:

Rest assured, at Koos Dispensary Shop, we are committed to delivering your California cannabis order as quickly and securely as possible. Our dedicated team works diligently to ensure your package arrives on time, whenever possible.

Should you have any questions about your order or its tracking status, please don’t hesitate to contact our friendly customer service team. We’re here to assist you!

Additional Information:

  • Order Confirmation Email: Upon placing your order, you will receive a confirmation email with your order number and estimated delivery timeframe. This email will also contain a link for tracking your order directly.
  • Contact Information: Our customer service contact details are conveniently located at the bottom of this page, or throughout our website.

Track Your Order Now!

Free Worldwide shipping

On all orders above $50

Easy 30 days returns

30 days money back guarantee

International Warranty

Offered in the country of usage

Discreet shipping
ship discretely to Illegal states