Common queries answered
Frequently asked Questions
A typical delivery within the states can take 2 to 3 days, out of the state is a little long with an average delivery time of 3 to 5 day
Return a Exchange is possible when the order has not yet been shipped. We can always return or exchange your order .
Use the chat section or the lower right of the website to get to the customer support immediately.
You can track your order on the website but for out of state delivery ,Out of state with discreet packaging are usually manually update. You can get to the customer service for location request
Check on the chat button on the lower right-hand corner for assistance
You should immediately get in contact via the chat support and update the information.
We ship to all states and out of the country ,with the exceptions of a few countries. Note that delivery to illegals states and countries has to be done discretely
Your item comes well packaged to avoid all forms of suspicion .We cannot disclose our packaging methods because of your own safety but rest assured all packages come securely wrapped
We normally don’t require that because package are usually delivered in the absence of most customers. If you live in a risky environment where packages get stolen, You can request a signature for confirmation. This normally will need a scheduled delivery.